eServices Agreement

  1. 23-02-02 DiamondValley logo horizontal transparent RGB
  2. eServices Agreement

    Registration to Receive Tax and Utility
    Notices and Documentation 
    Via Electronic Communication (email)

  3. About eBilling

    The Town of Diamond Valley is able to send out Utility Bills and Tax and Assessment documents via email through our eServices program in accordance with the Town of Diamond Valley eServices Bylaw 2023-17 (or as amended or replaced).

    By using this service, you can reduce paper mail and view your notices and bills easily from your computer or mobile device. Choosing to sign up for eServices will not affect the way you pay your taxes or utility bills. 

    All utility billings will be electronically delivered to the email address you provide to us. If the electronic documents are not deliverable, you will be removed from the program and a paper copy will be mailed to you. PLEASE NOTE: If you change your email address, you are responsible to contact the Tax and Utility Department with your new information. Non-receipt of your electronic documents is not justification for late payment, and penalties will apply to all late payments as applicable.

    By joining the eServices program, be advised that a paper copy of the bill or notice will not be automatically mailed, but paper copies may be provided if requested. To request a paper copy of your bill or notice or if you decide to opt out of the eService program and return to paper billing, simply email your request to or call the Town Office at 403-933-4348.

    If the Account Holder has more than one property, each property must be agreed to separately.

  4. Account Holder Information
  5. Email Address and Billing Preferences
  6. I consent to receive the following communications via email instead of paper mail:
  7. Utility Account*

    Including :

    • Utility Bills
    • Utility Account Correspondence
  8. Tax Assessment*

    Including :

    • Property Assessment Notice
    • Assessment Correspondence
  9. Property Tax Account*

    Including :

    • Property Tax Notice
    • Tax Account Correspondence
    • Arrears / Recovery Correspondence
    • Tax Installment Payment Program (TIPP) Correspondence
    • School Support Notification
  10. Authorization Agreement

    I authorize the Town of Diamond Valley to direct the above indicated documents to me by email at the email address provided above. I understand that in accordance with the Municipal Government Act, a document sent in electronic format is presumed to have been received seven (7) days after it was sent unless there is evidence to the contrary.

  11. Electronic Signature Agreement*

    By checking the "I agree" box below, you agree and acknowledge that 1) your application will not be signed in the sense of a traditional paper document, 2) by signing in this alternate manner, you authorize your electronic signature to be valid and binding upon you to the same force and effect as a handwritten signature, and 3) you may still be required to provide a traditional signature at a later date.

  12. Personal Information

    This information is collected, and may be disclosed, in accordance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act for the implementation of the Town of Diamond Valley’s eServices Program and utility billing. To protect your privacy, this information will not be shared or used for any purpose other than that described above and is protected by the FOIP Act. The Town of Diamond Valley FOIP Coordinator can be reached via or by calling 403-933-4348.

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